Introduction

This Privacy Policy explains how Neo-Digital Music Group (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit our website.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following information:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • Any information you submit through our contact forms

  • Technical information such as your IP address, browser type, operating system, and pages visited

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide our products or services

  • Improve our website and user experience

  • Monitor website performance and security

  • Comply with legal obligations

We will never sell your personal information.

Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests in operating and improving our business

Cookies

Our website may use cookies to improve functionality, analyse website traffic, and remember your preferences.

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can control cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers to help operate our website and services, such as:

  • Website hosting providers

  • Website analytics services

  • Contact form providers

  • Payment processors (where applicable)

These providers only process personal information as necessary to perform their services.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with our legal obligations.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data where applicable.

  • Object to or restrict certain types of processing.

  • Request a copy of your data in a portable format where applicable.

  • Withdraw consent at any time where processing is based on consent.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Neo-Digital Music Group

Email: ceo@ng-mg.com